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a4. Create a credit note

Creating a customer refund is processed through credit notes in the cost accounting software.  To access credit notes, go to cost accounting, then the left sales menu and select credit notes

Next Steps:
  • Select Customer
  • Select Product and Quantity
  • Choose whether the product should be the return to the store or written off
  • Select the Location where the inventory should be returned or written off
  • Add notes